Don't Take Our Word for It.
Two of America's most demanding enterprises trusted NoCheck with their payment operations. Here's what happened.
Client
Aflac
The Challenge
Aflac needed a secure, single sign-on enrollment portal for claims payments that was fast enough to keep up with their customer expectations — and invisible enough that policyholders never knew they'd left Aflac's ecosystem.
The challenge wasn't just technical — it was brand. Aflac had built deep policyholder trust over decades, and any payment experience that felt “third-party” risked undermining that trust at the worst possible moment: when a policyholder was filing a claim.
The Solution
NoCheck designed a Branded Transaction Portal — a fully white-labeled payment hub integrated directly into Aflac's claims workflow. The entire enrollment and payment experience lives under Aflac's brand identity, using Aflac's fonts, colors, and domain.
Policyholders experience single sign-on through Aflac's existing authentication infrastructure. The payment selection interface — which gives policyholders the full range of digital payout options — is indistinguishable from the rest of the Aflac digital experience.
The Results
99.99% system uptime — meeting Aflac's demanding SLA requirements
Monthly system upgrades — the platform continuously improves without downtime
Complete security invisible to end users — state-of-the-art firewalls with real-time intrusion detection
Policyholders never leave the Aflac brand experience — zero visible handoff to a third-party system
Named Aflac's 2015 Partner of the Year for Innovation and Technology
System Uptime
SLA-backed. In production.
Recognition
Aflac Partner of the Year 2015
For Innovation and Technology
Industry
Insurance
Claims payment disbursements
Client
AT&T
The Challenge
AT&T wanted to increase electronic enrollment rates versus paper applications. Customers consistently preferred mailing in paper forms — which required opening, sorting, scanning, indexing, data entry, and validation at AT&T's end.
The operational cost of paper processing was significant. But AT&T didn't want to simply eliminate the paper option — they needed to serve customers through their preferred channel while achieving digital accuracy and real-time operational visibility.
The Solution
NoCheck deployed its Branded Call Center and Application Forms Verification system to process paper applications with digital precision — scanning, indexing, validating, and entering data at 99.999% accuracy rates while giving AT&T real-time reporting through a dedicated Administration Portal.
The result: customers could enroll through their preferred method — paper or digital — without AT&T sacrificing operational efficiency. The NoCheck Administration Portal gave AT&T's finance team 24/7 access to enrollment status, processing history, and exception management.
The Results
99.999% processing accuracy — fewer exceptions and corrections than any prior system
24/7 access to enrollment status, history, and corrections via the NoCheck Administration Portal
Customers served through their preferred enrollment method — paper or digital — without sacrificing AT&T's operational efficiency
Real-time reporting and exception flagging eliminated end-of-day reconciliation backlog
Processing Accuracy
In production.
Services Used
- Branded Call Center
- Forms Processing
- Administration Portal
- Real-Time Reporting
Industry
Telecommunications
Enrollment processing & administration
Ready to Be the Next Success Story?
Aflac and AT&T chose NoCheck. See what 30 years of proven infrastructure can do for your payment operations.